The Crucial Question: Can You Extend Checkout at Hotels?

When the clock ticks towards the standard hotel checkout time, and your flight is hours away, or you simply wish for a few more moments of comfort, the question inevitably arises: can you extend checkout at hotels? The straightforward answer is often yes, but it is rarely a guarantee. This possibility is governed by a hotel's specific policies, operational demands, and your ability to communicate your needs effectively. It’s not a universal right, but rather a service that many establishments are willing to extend under the right circumstances. Understanding the nuances of late check-out requests is key to navigating this common travel scenario.

  • Late check-out is frequently possible but not guaranteed.
  • Policies vary significantly between hotels and brands.
  • Proactive communication is essential for success.
  • Factors like occupancy and room readiness influence availability.

Imagine this: you've planned a leisurely morning, perhaps a final dip in the hotel pool or a relaxed breakfast. You glance at your watch, realizing the standard 11:00 AM checkout is fast approaching. The thought of hauling luggage to a lobby chair or finding a public space to wait for your evening departure feels unappealing. This is precisely when the desire to extend your checkout time becomes paramount. It transforms a potential inconvenience into a seamless continuation of your experience, allowing you to savor those last few hours with a sense of ease and control over your schedule. The ability to do this is a service that can significantly enhance the overall travel journey.

The decision to grant a late checkout is not arbitrary. Hotels operate on tight schedules, balancing guest departures and arrivals to ensure rooms are cleaned, serviced, and ready for the next visitor. When you inquire about extending your stay, you are essentially asking them to adjust this intricate operational ballet for your convenience. This is why the answer often depends on how busy the hotel is that particular day, the specific room you are in, and the hotel's general policy on late check-outs. Some establishments have tiered options, offering complimentary extensions for an hour or two, while others may charge a fee for significant extensions.

Understanding Hotel Checkout Policies

Every hotel operates with a set of rules, and checkout time is one of the most visible. Typically, this time is set to allow housekeeping staff sufficient hours to clean and prepare rooms for incoming guests. Standard times often fall between 10:00 AM and 12:00 PM. However, these are guidelines, not immutable laws, and there's often flexibility. The key is knowing that your request is an ask, not a demand, and that the hotel has legitimate reasons for its standard procedures. For instance, a hotel hosting a large conference or during peak season will likely have less flexibility than one with lower occupancy.

It's wise to check the hotel's specific policy as soon as you book, or even before. This information is usually found on their website under FAQs, 'Guest Services,' or 'Terms and Conditions.' If it's not readily apparent, a quick call to the front desk can provide clarity. Knowing the standard policy helps manage expectations and informs how you approach your request. Some hotels might automatically offer a grace period, while others may have a strict cutoff. Understanding this baseline sets the stage for a successful negotiation.

The Standard vs. The Extended Stay

The standard checkout time is the default, allowing the hotel to manage its resources efficiently. An extended checkout, on the other hand, is a special arrangement. This might range from an extra hour to half a day, or in rare cases, a full 24-hour extension, which often incurs additional charges. The duration you need often dictates the feasibility and cost. A brief extension might be granted free of charge, especially if the hotel isn't fully booked, whereas a longer one will almost certainly involve a fee or require booking an additional night.

When you're considering an extension, it's important to distinguish between a minor courtesy and a significant shift in your booking. Hotels are businesses, and while guest satisfaction is crucial, so is operational efficiency and revenue management. A request for an extra 30-60 minutes is generally viewed differently than asking to stay until 4:00 PM when checkout is at 11:00 AM. The former is often accommodated if possible, while the latter might necessitate a conversation about partial day rates or a full night's charge, depending on the hotel's policy and availability.

The duration of your desired extension is a critical factor in its approval.

When and How to Ask for a Late Checkout

The timing and method of your request can dramatically influence the outcome. The best approach is always to ask politely and proactively. Inquiring the night before your scheduled departure is often ideal, as it gives the hotel staff time to check the next day's occupancy and housekeeping schedule. Asking on the morning of departure, especially close to the standard checkout time, might be too late if housekeeping is already assigned to your room or if the hotel is expecting a quick turnaround for an arriving guest.

Approach the front desk or call them directly. Start with a friendly greeting and then state your request clearly and politely. For example: "Good evening, I'm staying in room [Your Room Number]. I have a late flight tomorrow and was wondering if it might be possible to request a late checkout, perhaps until [Your Desired Time]?" Be prepared to explain briefly why, if it feels appropriate and helpful, such as a late flight or train schedule. However, a simple request based on convenience is also acceptable.

The Art of the Polite Request

Frame your request as a question rather than a demand. Use phrases like "Would it be possible...?" or "I was hoping to inquire about..." This shows respect for their procedures and staff. If the initial response is a polite 'no,' ask if there are any alternatives. Perhaps they can store your luggage, and you can continue to use common areas like the lobby or lounge. Some hotels even offer a 'late checkout lounge' or a dedicated space for guests to relax before their departure.

Consider your status as a loyalty program member. Many hotel loyalty programs offer late checkout as a perk for elite members, sometimes even as a guaranteed benefit. If you are a member, mention your loyalty number when making the request. Even if not guaranteed, it can sometimes sway a decision in your favor. It’s a tangible way to leverage your relationship with the hotel brand.

A proactive, polite inquiry is the most effective strategy for securing a late hotel checkout.

If the hotel is not fully booked, they are more likely to accommodate you. Factors such as the day of the week (weekends and holidays are often busier) and any local events can also play a role. Always be gracious, whether your request is granted or not. A positive interaction can leave a lasting good impression, which is valuable for future stays.

When asking for a late checkout, always confirm the specific time they offer and if any charges apply, even if they initially say it's complimentary.

Factors Influencing Late Checkout Approval

The likelihood of your late checkout request being approved is influenced by several critical factors. The most significant is the hotel's occupancy level for that specific day. If the hotel is fully booked and rooms are in high demand, especially for guests arriving on the same day you plan to depart, accommodating a late checkout becomes operationally challenging and financially disadvantageous for them. Housekeeping schedules are meticulously planned, and a delayed departure from one room can cascade into delays for subsequent room preparations.

Beyond occupancy, the type of room you booked can also matter. Suites or rooms in high-demand categories might be prioritized for incoming guests, making them less available for late checkouts. Conversely, if you've booked a standard room on a floor that isn't scheduled for immediate turnover, your chances might be better. The hotel's internal policies are the ultimate determinant; some brands are known for their guest-centric approach and are more liberal with late checkouts, while others adhere strictly to their published times.

Occupancy Levels and Housekeeping Schedules

Hotels, especially larger ones or those in popular tourist destinations, often operate at high occupancy rates. When the hotel is busy, every room is accounted for, and the cleaning staff works on a tight schedule to prepare rooms for arriving guests. A late checkout means housekeeping might have to shift their entire workflow, potentially delaying room readiness for the next guest or requiring additional staffing, which incurs extra costs. Therefore, during peak seasons, major holidays, or convention periods, late checkouts are far less likely to be granted, or they may come with a significant fee.

The operational choreography of a hotel means that if your room is slated for an early turnaround for a VIP guest or a high-paying arrival, your request will likely be denied. Conversely, if it's a slow Tuesday and the hotel has many empty rooms, they might be happy to let you stay a bit longer as a gesture of goodwill. It’s always worth inquiring, but temper your expectations based on the hotel's apparent busyness.

Loyalty Programs and Guest Status

Many hotel chains have loyalty programs that reward frequent guests with various perks, and late checkout is often among the most valued benefits. For guests with elite status in these programs (e.g., Gold, Platinum, Diamond tiers), a late checkout may be a guaranteed benefit or is given priority. If you have such status, be sure to mention it when you check in and again when you inquire about a late checkout. It's not just about being a loyal customer; it's about recognizing the value they place on your continued patronage.

For example, some programs might offer a complimentary 2:00 PM checkout, while others might extend it to 4:00 PM or even later for their highest-tier members. Always check the specific benefits associated with your loyalty tier, as these can vary significantly by brand and program level. This status can often provide the leverage needed when other factors might suggest a denial.

The availability of rooms for arriving guests on your departure day is a primary constraint.

Potential Charges for Extended Stays

While many hotels are willing to offer a complimentary hour or two of late checkout as a courtesy, longer extensions often come with a price tag. This is because extending your stay beyond the standard time impacts the hotel's operations, particularly housekeeping and room management. If a hotel permits you to stay significantly past the designated checkout hour without charging, it might incur additional labor costs for cleaning staff or result in a lost booking if the room could have been filled by another guest arriving that afternoon.

The fee structure for late checkouts varies widely. Some hotels might charge a flat rate, while others use a tiered system based on how long you extend your stay. For instance, a request for checkout until 1:00 PM might be free, 3:00 PM might incur a half-day rate, and a full 6:00 PM checkout could be charged as a full day's rate. It's crucial to clarify these charges upfront to avoid surprises on your bill.

Understanding Late Checkout Fees

When you inquire about extending your checkout, the front desk staff should inform you of any associated fees. These fees are typically designed to offset the costs incurred by the hotel for accommodating your extended stay. This can include additional labor for housekeeping, utilities, and the potential loss of revenue if the room could have been sold to an arriving guest at a higher rate. The fee might be a fixed amount or a percentage of the daily room rate.

For example, a hotel might charge $25 for a one- to two-hour extension, a fee equivalent to half the daily room rate for extensions up to four hours, and the full daily rate for anything beyond that. It's always best to ask, "What is the charge for extending checkout until [your desired time]?" This direct question ensures you get precise information tailored to your request. If the fee seems too high, you may need to reconsider your options, such as arranging for luggage storage and finding a comfortable spot in a public area.

Always get the agreed-upon late checkout time and any associated charges confirmed in writing, such as via an email or a note on your folio, to prevent disputes.

When a Full Night Might Be Necessary

In situations where the hotel is completely booked and cannot accommodate any form of late checkout, or if your desired extension is for a very long duration (e.g., past 6:00 PM when checkout is at 11:00 AM), you might be faced with the option of booking an additional night. This is often the case during peak travel times or when your flight or travel plans are very late in the evening. While this can be an added expense, it guarantees you a room until your actual departure time and avoids the uncertainty of hoping for a late checkout.

If you find yourself in this scenario, inquire about any potential discounts for booking a consecutive night. Sometimes, hotels offer a special rate for guests who are extending their stay or if you explain your situation. It's a trade-off between paying for a full night or dealing with the inconvenience of early checkout and finding alternative spaces to relax before your journey. The decision often comes down to your budget and comfort needs.

Clarifying fees upfront prevents billing surprises.

Alternatives When Late Checkout Isn't Possible

If your request to extend checkout at hotels is denied, don't despair. Several practical alternatives can help you manage your time comfortably until your departure. The most common and often most effective solution is utilizing the hotel's luggage storage service. Most hotels offer this, allowing you to leave your bags securely with the bell desk or concierge after you've checked out of your room. This frees you up to explore the city, do some last-minute shopping, enjoy a meal, or simply relax in the hotel's public areas without being burdened by your luggage.

Many hotels provide comfortable lobby areas, lounges, or even business centers where you can sit, read, or catch up on emails. Some high-end hotels might have dedicated lounges for guests, which can be a more private and comfortable space. These areas are generally accessible even after you've checked out of your room, allowing you to remain on the premises and connected to amenities like Wi-Fi.

Luggage Storage Services

The bell desk or concierge is your best friend when a late checkout isn't feasible. They can securely store your suitcases, backpacks, and other belongings. This service is standard in most hotels and is usually complimentary for registered guests, even after they've officially checked out. You'll typically receive a claim ticket for your luggage, ensuring it's returned to you safely. This allows you the freedom to enjoy your final hours without the hassle of dragging your belongings around.

Once your luggage is stored, you can spend your remaining time as you wish. Perhaps visit a local attraction, enjoy a leisurely lunch at a restaurant near the hotel, or revisit a favorite spot. When it's time to head to the airport or train station, simply present your claim ticket to retrieve your items. This service is designed precisely for situations where you have hours to kill between checkout and your onward travel.

Ask about available amenities like hotel lounges, business centers, or even spa facilities that you might be able to use after checkout to pass the time comfortably.

Utilizing Hotel Amenities

Beyond the lobby, many hotels offer other amenities that can make your extended wait more pleasant. You might be able to use the hotel's gym facilities for a workout, take a final swim in the pool, or relax in a common seating area. If the hotel has a restaurant or bar, you can enjoy a final meal or drink there. Some hotels may even have libraries or quiet rooms. It's always a good idea to inquire at the front desk about what facilities are accessible to guests who have already checked out.

This approach allows you to remain in a comfortable, safe, and familiar environment rather than having to seek out public spaces, which might be less secure or convenient. It extends the feeling of being a hotel guest for a few more hours, making the transition to travel much smoother. Remember to keep your room key card, as some hotels use it to grant access to certain amenities even after checkout.

Exploring the Neighborhood

If you have a significant amount of time to fill and the weather is agreeable, consider exploring the immediate vicinity of the hotel. Many hotels are located in areas with shops, cafes, parks, or points of interest. You can use this time for some last-minute souvenir shopping, enjoying a final local coffee, or taking a leisurely walk. This is especially feasible if your luggage is safely stored at the hotel, allowing you to wander freely.

Luggage storage is a key service when late checkout is unavailable.

Guest Scenarios: When Late Checkout Matters Most

Certain travel situations make the option to extend checkout at hotels particularly valuable. For instance, guests with very late evening flights often find themselves in a bind. Checking out at 11:00 AM means a nearly 12-hour wait until a typical evening departure, which can be extremely uncomfortable if not managed well. In such cases, a late checkout, even for a few hours, can provide a much-needed respite, allowing for a more relaxed final meal or an opportunity to repack without rushing.

Families traveling with young children also benefit immensely from flexibility. Youngsters often have unpredictable needs, and a standard checkout time can be incredibly disruptive to nap schedules or mealtimes. Being able to keep the room for a few extra hours can make a significant difference in managing the stress and logistics of traveling with children, ensuring they remain comfortable and happy until it's time to head to the airport or their next destination.

Traveling with Children

For parents, the ability to keep a hotel room longer can be a lifesaver. Toddlers and babies often require naps, and a standard checkout time might fall right in the middle of their sleep schedule. Having a room allows for undisturbed naps, a quiet place for a meal or snack, and a comfortable changing area. This can prevent meltdowns and make the travel day significantly smoother for both the children and the parents. Without this flexibility, families might find themselves confined to a lobby or public space with a tired or fussy child.

If a full late checkout isn't possible, even an extra hour or two can make a substantial difference in managing a child's routine. It allows for a more relaxed final breakfast, a chance to pack up leisurely, and a final opportunity for children to use the restroom and wash up before leaving. This small window of time can dramatically reduce travel stress.

Late Flight or Train Departures

When your onward journey is scheduled for late in the day or evening, a standard checkout can leave you with a vast amount of time to fill. Without a room, you might be forced to spend hours in airport terminals, train stations, or public areas, which can be tiresome and inconvenient. A late checkout allows you to retain a private, comfortable space to relax, read, work, or even take a shower before heading out. This can make the difference between feeling refreshed and feeling exhausted by the time you reach your destination.

For business travelers, this flexibility is particularly important. Having a room to prepare for a late meeting, make final calls, or simply gather their thoughts before a long journey can be crucial for maintaining professionalism and productivity. It allows them to conclude their trip on a high note, rather than feeling rushed or disheveled.

If you have a very early departure the next day but your flight is late, consider booking an additional night to ensure you have access to your room until you leave, rather than relying on a late checkout.

Medical Needs or Special Circumstances

Individuals with medical conditions that require rest or a private space might also find late checkout arrangements essential. For example, someone recovering from an illness or undergoing treatment might need a comfortable place to rest for longer periods. Similarly, travelers who have had a physically demanding day or require time to manage specific personal needs can greatly benefit from an extended stay in their room. Hotels are often sympathetic to such circumstances and may be more willing to accommodate requests when genuine needs are communicated.

In these cases, it’s advisable to speak with the hotel manager or guest relations department beforehand if possible, explaining the situation discreetly. While hotels cannot always guarantee accommodations due to operational constraints, they may make exceptions or offer special assistance when possible, showing a high level of guest care.

Late checkout is most crucial for guests with late departures or complex travel needs.

Can You Check Out Early From a Hotel?

While the focus is often on extending checkout, the reverse scenario—checking out early from a hotel—also presents its own set of considerations. The primary concern here is usually related to refunds or charges. Most hotels have policies regarding early departures, and understanding these is vital to avoid unexpected costs. If you need to leave before your scheduled departure date, it's important to communicate this to the front desk as soon as possible.

The ability to get a refund or avoid charges for the nights you won't be staying depends heavily on the rate you booked and the hotel's cancellation policy. Non-refundable rates, often offered at a lower price, typically do not allow for any refunds for early checkouts. Flexible rates, on the other hand, might permit a refund for the unused portion of your stay, provided you give sufficient notice, often 24 to 48 hours before your original checkout date.

Refund Policies for Early Departures

When you book a hotel room, you usually agree to specific terms and conditions, which include cancellation and modification policies. These policies dictate whether you can get a refund for nights you don't use. If you booked a 'flexible' or 'refundable' rate, you can typically cancel unused nights without penalty, as long as you adhere to the hotel's notice period. This notice period is crucial; failing to provide it might still result in charges for the following night.

Conversely, if you booked a 'non-refundable' or 'advance purchase' rate, you will generally not receive any money back for departing early, regardless of how much notice you give. These rates are cheaper because they offer no flexibility. It's essential to read the fine print of your booking confirmation carefully to understand your specific situation and to communicate with the hotel promptly if your plans change.

Always verify the refund policy associated with your specific room rate before booking.

Communicating Your Need to Leave Early

The moment you know you need to depart before your scheduled date, inform the front desk. The sooner you communicate, the better your chances are of avoiding charges for unused nights, especially if you have a flexible rate. Explain your situation politely. If you have a valid reason, such as a sudden illness or an unexpected change in travel plans, the hotel might be more understanding, though this doesn't guarantee a refund if you booked a non-refundable rate.

Make sure to get confirmation, preferably in writing (e.g., an email from the hotel or a note on your folio), of any changes to your billing or confirmation of no further charges. This documentation is vital in case of any discrepancies later on. Understanding this aspect of hotel stays helps in planning and managing finances more effectively during your travels.

Can You Check Into a Hotel at Any Time?

While the focus of extending checkout time is on the end of your stay, the beginning also has its own set of timing considerations, particularly for early arrivals. The question, "Can you check into a hotel at any time?" is similar to the late checkout query: often yes, but with caveats. Standard check-in times are typically set between 2:00 PM and 4:00 PM, allowing hotels time to prepare rooms after previous guests have departed and housekeeping has completed its work.

However, many hotels understand that travel schedules don't always align with these times. If you arrive significantly earlier than the standard check-in time, the hotel will usually try to accommodate you if a room is ready. If your room isn't ready, they will typically offer to store your luggage so you can explore or use the hotel's facilities until your room becomes available.

Early Check-in Possibilities

The ability to check in early depends on room availability. If the hotel isn't fully booked, or if previous guests have checked out early and housekeeping has already serviced your assigned room, you might be able to get your keys immediately. Hotels often process early check-ins on a first-come, first-served basis, prioritizing guests who have made prior arrangements or have elite status in the hotel's loyalty program.

It's always best to contact the hotel in advance to inform them of your estimated arrival time. This allows them to note your preference and potentially prepare a room for you. Even if they cannot guarantee an early check-in, knowing your early arrival helps them manage their room assignments and housekeeping schedules more effectively. A polite request upon arrival, especially if you have a long journey, can sometimes lead to a pleasant surprise.

If an early check-in is crucial, consider booking your room from the night before to guarantee availability from the moment you arrive.

What Happens If Your Room Isn't Ready?

If you arrive early and your room is not yet ready, the hotel's standard procedure is to offer luggage storage. Your bags will be securely kept by the bell desk or concierge, allowing you to begin your stay without being encumbered. You can then take this time to familiarize yourself with the hotel, have a meal, relax in the lobby, or explore the nearby area. The hotel will typically notify you once your room is ready, or you can check back periodically.

Some hotels may offer access to certain facilities, like the pool or fitness center, even before you have your room keys, allowing you to make productive use of your waiting time. Always inquire about what options are available. This flexibility ensures that your travel day remains enjoyable despite the timing of room readiness.

Age Requirements for Check-in

Regarding age, can you check into a hotel at 18? Generally, yes. Most hotels require guests to be at least 18 years old to check in and occupy a room. However, some establishments, particularly those in areas with stricter regulations or those that serve alcohol, may require guests to be 21. It's advisable to verify the minimum age requirement with the specific hotel you plan to stay at, as this can vary. You will, of course, need a valid form of identification.

Early check-in is subject to room availability and hotel policy.

Checking Out Without Checking Out?

The scenario of leaving a hotel without formally checking out, often referred to as simply 'walking out,' is something that can lead to complications. While it might seem like a way to avoid hassle, it's generally not recommended and can result in unexpected charges or issues. Hotels rely on the checkout process to finalize billing, account for any damages, and signal that the room is now available for cleaning.

When you fail to check out, the hotel's system may continue to register you as an occupant. This can lead to erroneous charges appearing on your bill, such as for services you didn't use or even for an additional night's stay if the hotel doesn't realize the room is vacant. It also means the room remains out of service for housekeeping, potentially impacting the hotel's operations and your reputation as a guest.

The Billing Implications of Not Checking Out

Failing to check out properly can have significant financial consequences. Your credit card may be charged for an additional night if the hotel doesn't know you've left. Any incidental charges incurred during your stay might also be applied to your account without your final review. It's the checkout process that allows you to review your bill, question any discrepancies, and confirm final payment. Skipping this step means losing that opportunity for oversight.

Furthermore, if you leave behind personal belongings, the hotel might have difficulty returning them to you if they are unaware that the room has been vacated. The formal checkout procedure ensures that all loose ends are tied up, from room keys being returned to final billing being settled. It's a critical step in the guest's departure from the hotel's premises.

Formal checkout is crucial for accurate billing and property return.

What to Do If You Must Leave Unexpectedly

If you find yourself in a situation where you must leave unexpectedly and cannot go through the standard checkout process, contact the front desk immediately. Explain your situation and ask them to process your checkout remotely. This is especially important if you are leaving very early in the morning before the front desk is fully staffed. You can often request that they email you a final bill for review.

Leaving without notice can also be perceived negatively by the hotel, potentially affecting your ability to book with them or their affiliated properties in the future. It's always better to communicate, even if it's a hurried call from your car or a quick message to the concierge. Honesty and communication are key to resolving any potential issues smoothly.

Using a Debit Card vs. Credit Card for Payment

The method of payment can influence how issues with non-checkout are handled. If you used a credit card, you have a bit more recourse through credit card company chargeback procedures if erroneous charges appear. However, it's still best to resolve it directly with the hotel first. If you used a debit card, funds are directly withdrawn from your bank account, and recovering mistakenly charged amounts can sometimes be a more involved process. Hotels often place a hold on a certain amount on your card at check-in to cover the room and potential incidentals; this hold is released upon proper checkout.

When using a debit card, be aware that this hold can tie up funds in your bank account. A smooth checkout ensures these funds are released promptly. If you leave without checking out, the hotel might not know when to release the hold, potentially leading to further inconvenience or issues with your bank balance.

Frequently Asked Questions About Hotel Checkouts

Navigating hotel policies can sometimes feel complex, especially concerning checkout times. Many travelers have similar questions about extending their stay or understanding the rules. Here, we address some of the most common inquiries to provide clarity and help you plan your travels more smoothly.

FAQ: Your Hotel Checkout Questions Answered

Q1: Can I check out late if my flight is in the evening?
It's often possible to request a late checkout, especially if the hotel isn't fully booked. Communicate your needs to the front desk, ideally the night before, and be prepared for potential fees for extended hours beyond a complimentary grace period.

Q2: What happens if I can't get a late checkout?
If a late checkout isn't possible, hotels typically offer luggage storage. You can leave your bags securely and use common areas like the lobby or lounge until it's time for your departure.

Q3: Is there a fee for extending hotel checkout time?
Yes, many hotels charge for late checkouts, particularly for extensions beyond one or two hours. The fee structure varies, sometimes being a half-day or full-day rate, depending on how long you need to stay.

Q4: Can I check into a hotel at 18 years old?
Generally, you can check into a hotel at 18, as this is the age of majority in most places. However, some hotels may require guests to be 21; it's best to confirm the hotel's specific age policy beforehand.

Q5: Can you just leave a hotel without checking out?
It is strongly advised not to leave without formally checking out. This can lead to incorrect billing, potential charges for an extra night, and complications with the return of any lost items.

Q6: Can you check into a hotel without an ID?
No, a valid photo ID is almost always required for check-in, along with a credit card or cash deposit, for identification and security purposes.

Q7: Can I check out of a hotel room early without penalty?
If you booked a flexible rate, you can often check out early without penalty if you provide sufficient notice (usually 24-48 hours). Non-refundable rates typically do not allow for early checkout refunds.